Frequently Asked Questions

If you receive the wrong item, please email us at including your order number. Please note, the item must be returned in the same condition it was received in within 14 days of receipt for a full refund.

For any missing items in your order, please send us an e-mail to with your order number and the missing item's name and number. Our team will look into your request and back to you in 2-3 business days.

If you receive a damaged item, please contact us at with images and your order number.

Any item that is sold out will mention Out of Stock on the product page.

Currently, gift cards aren't available. However, we are working to add this feature so stay tuned!

We deliver to all of theEmirates as well as Saudi, Kuwait,Qatar, Bahrain, Oman, USA, UK and Canada

After placing your order, you will receive an e-mail to inform you that your order has been received.

Currently, this service is not available. To change or add an item, the order has to be cancelled or another order has to be made.

Please refer to the shipping and delivery page for expected delivery times.