Frequently Asked Questions
We are sorry. Please email info@whitenoisethelabel.com within 14 days of delivery, with your order number and a photograph of the piece. We collect it at our cost and send the right piece, or refund you in full.
Please email info@whitenoisethelabel.com with your order number and the name of the missing piece. We will look into it and reply within 48 hours.
We are sorry. Please email info@whitenoisethelabel.com within 14 days of delivery, with your order number and photographs of the damage. We collect it at our cost and send a replacement, or refund you in full.
A piece that is out of stock is marked sold out on its page. Where you see "Notify me when available", leave your email and we will write to you when it lands.
Currently, gift cards aren't available. However, we are working to add this feature so stay tuned!
We deliver across the UAE from Dubai. Delivery outside the UAE is paused for now, and our Shipping policy will show when it reopens.
After placing your order, you will receive an e-mail to inform you that your order has been received.
Currently, this service is not available. To change or add an item, the order has to be cancelled or another order has to be made.
In the UAE, delivery is next day, AED 35 per order. For pieces made to order for The Label, timing is confirmed with you before your piece is made. Please see our Shipping policy.
